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In a perfect world, everything would be done the correct way and there would be no complaints! Realistically, that would never happen. There will be bad service calls and bad support for customer service. Have you ever received bad service and try to talk to somebody about it only to find no support or have that service professional disappear? There are also companies that will only back their employees without giving you the time of day. When it is all said and done, you are left with bad service, a company that doesn't care about your complaint, and an issue that you still have to fix with no compensation for your time already spent.
UTZO is here to help even if the service that was provided ends up failing standards. We provide support to all of our customers to ensure that all services are done properly, and if they are not we make sure to provide a resolution so you are not left without a fix. If a service is provided and for any reason, you do not find it outstanding, please let us know! We allow you to open a dispute on any of our platforms making it easy to have your voice heard! You can contact us on the app, calling our service department, or even contact us through our website. We want to make sure we are here to support and compensate you in the best way possible. Give us a try and download our app today!
UTZO is a state of the art platform that connects homeowners to service professionals instantly. Imagine having an emergency and needing to locate a service pro ASAP, but your only option is combing through dozens of options that you aren't sure can help you or not.
It can be easy to find a plumber, auto repair specialist, caretaker, moving company, etc... What makes it challenging is the fact we all have different needs when it comes to our specific projects or repairs. Not all mechanics are capable of repairing every vehicle and not every plumber is ready to replace your water heater, for example.
UTZO pre-screens every service professional on our network. You will know before you reach out to them if they are capable of helping you with your specific need or repair. You don't have to waste time leaving voice mails or sending emails to confirm if they're capable of working on your job.
Prior to any service pro joining UTZO, we interview each service pro to make sure they are already licensed, insured and bonded. We work with them to determine which services they offer and we pre-select these services in the app so you don't have to wonder if they're capable of helping you.
With UTZO, you simply select a service pro, view their qualifications, message them through the app and book them for service. UTZO is the easiest, fastest and best way to connect to a local service pro in your area who is available to help you now. You can even see the previous projects they've worked on and read their reviews through UTZO.
Other websites or apps offer service professional but they do not pre-screen them or give you the opportunity to message them directly through the app before calling or emailing them.
With UTZO everybody wins!
Plumbing solutions are some of the worst things to try to find when you have an emergency. Let's say your water heater goes out and you call for a plumber, only for them to show up and not be able to service it because they specialize in pipes! Not a good predicament! Certain plumbers only have the ability to fix certain things and sometimes it's hard to sort all of that stuff out when you are in the middle of an emergency. You also do not want to call the wrong specialist because more time lost means more time that you have to spend getting a solution or in other cases more money spent on fixing damages!
We at UTZO made it a lot easier to find exactly what you are looking for when you need it. Not only do we give you the ability to find a plumber, but to also search by exactly what you are looking for. Water heater gone out? No problem, select the water heater option on our app and see who can help you out locally and in real-time. Had a pipe burst? Easy, select that option and instantly see and track exactly when a plumber will be over to you! On our app, we not only allow you to select the solution for your problem but so much more!
You can see exactly who can help locally, their background checks, reviews, photos, among so many other things while also being able to track on a map where they are and when they will be there. Never get stuck finding a plumber ever again! Download UTZO and give us a try today!
UTZO Is available to download to your smartphone today. Download UTZO today and check out some of the features because every homeowner has to deal with plumbing issues at some point and you want to be ready when the time comes. There is no easier way to locate, chat with, schedule and track a plumber today.
UTZO was founded by service professionals who know the lifestyle and we built UTZO to help increase your revenue while letting you focus more of your time on completing projects without wasting your time and energy with clients you're unable to service.
UTZO has the tools professionals need to make their customer experience easier. Automatic notifications, scheduling, GPS and route tracking, chat, photos of projects, the ability to add other service professionals to your project and much more.
The UTZO marketplace has been developed to foster motivated homeowners who are reaching out to available pros who are local to them. Our leads are live and ready to do business with our service professionals. We deliver leads in real-time, while they're waiting for someone to help them.
UTZO carefully vets and screens all service professionals who are part of the UTZO marketplace. We do thorough background screenings to ensure only the best pros are allowed in. We also screen each service pro to determine which services they offer, so you and the client save time and energy by only connecting with clients you can help.
The UTZO app has the ability to connect the service professional, their service company and the homeowner so everyone is working together to get the project complete.
If you are a larger company and have several service professionals available, the UTZO dashboard features powerful GEO tagging locations showing each pro in the field, customer locations and helps both the pro in the field and a service company line up projects, minimize drive time and reduce vehicle wear-and-tear plus save on gas.
In addition to every feature available now, we are working hard to further develop UTZO and provide the best possible option for service professionals to connect with new clients in real-time.
If you are looking to grow your business, sign up with UTZO today.
There are so many different options for plumbers and service professionals when it comes to growing your business online. It can be really confusing to determine where you should invest your advertising budget.
Some of the options include pay-per-click advertising, placements on websites like Yelp, Angie's List, Home Advisor, etc...and even sending off mailers to attract potential clients.
Some of the major issues with these options are targeting the right location, having the specific skill set needed to complete the job or wasting most of your budget on "impressions" and "clicks" but not getting any phone calls.
UTZO helps eliminate those frustrations and makes it easy to connect with new clients through the UTZO app.
With UTZO service professionals and service companies do not have to spend thousands of dollars advertising in cities where they want the business. Once a service professional is in that city they will get connected to the customer looking for related services in that same city. This saves you time and money and keeps the client happy because they're only connecting with qualified, screened professionals.
Plumbers and other service professionals are only connected to a client once the client selects a service they offer and decides to message you. You know longer have to answer questions or take phone calls from clients you are not able to help.
Since UTZO prescreens every service professional, there is no wasted time or energy communicating with people you aren't able to service. You're also avoiding being charged for clients that you can't help.
UTZO service professionals or service companies the ability to create their own schedule anywhere at any time. Just by one click, you can go offline and UTZO won't send leads to you. When you are ready to take leads just click “Go On-Line” and UTZO will send you leads.
With UTZO you only pay for a lead once you accept it and then you’re the only one who is going to that service location.
Everyone wins with UTZO!
We all have been in a situation where somebody you know, be it a relative, coworker, or a roommate, needs help getting a job done or finding somebody to do a job. Whether it's plumbing, a contractor, or clean up, taking on this task is always a burden even if you really want to help! For example, let's say your parents have their drains clogged at their house and they ask you to help them with it. Of course, you are going to help because they are your parents, but you know that it is going to be a long tedious task! First, you have to find the exact issue, is it a sink and if so which one? Is it a toilet, again if so which one? Then you have to find somebody suitable for the job and at the price that you think is reasonable.
Once you find a provider, you have to put them in contact with your parents. From here it gets tricky, do you call them yourself and have them call your parents or do you have your parents call them? Either way, you are playing a game of getting updates either from your parents or from the service provider, by calling each one individually. You have to get updates for when they are coming, how long it will take, if the estimates match up, or if they will be there on time, etc. This can be extremely tiresome!
Unless you have UTZO! We provide you the ability to not only make it easy finding a plumber, but also keeping everybody on the same page! How do we do this? It's really quite simple, all you need is our app. Once you open it, you will be able to find plumbers in your area, or in this case, use an address and find plumbers near there. Our app will show you who is in the area (including their reviews, photo, insurance, background check, and any other information you may need), get estimates directly for each plumber, and schedule the appointment directly.
It also gives you the ability to track where they are, when they will be there, send photos of the problem, and add people to the conversation so everybody stays updated. Anybody that you add will also have the ability to send photos, track, and talk directly to the plumber too! Download our app and give UTZO a try today!